South African Airways (SAA) is the country’s largest domestic and international airline. Their multi-lingual website is skillfully divided into simple sections which break down the often stressful episode of flying into manageable chunks.
Users are able to expansively plan trips by viewing destination information and flight schedules and organizing transport and accommodation.
Once an itinerary has been decided upon, customers can book flights, make secure payments, manage reservations and check-in online.
The ‘After the trip’ follow-up assists travelers in finding lost baggage, claiming Voyager miles and obtaining tax invoices. Users can also leave feedback on their experience. The ‘About us’ subdivision allows viewers to discover more about corporate values, the Star Alliance, the history of the airline, the fleet and much more.
The visually-pleasing SAA website is an incredibly comprehensive tool that goes beyond the basic requirements of an online booking system for an airline. Solid travelling tips, visa information, FAQs and numerous interactive services help business and leisure travelers to organize their local and international excursions to the finest detail.