Metrorail is a government-owned agency that is responsible for South African commuter rail transport service.
The Metrorail website provides users with a short history of Metrorail and railway lines in South Africa. Other sections deal with the corporate profile, company news, media statements, service statistics and passenger safety information. The masthead contains quick links to customer care services and company contact information.
The most useful features that can be found are Metrorail service timetables for the Western Cape and Durban and route maps for local trains. The map dimensions are larger than they initially appear - open the files in new browser windows and zoom in to see the images clearly. On the business side of matters, visitors can download PDF files of annual reports and company plans for the future.
Although the basic site design is satisfactory, many of the images and hand-drawn maps are inconsistent with the visual style. There is a broad sloppiness noticeable, which is made clear by a few unnecessary spelling and formatting errors. The Metrorail website is best displayed on a 1024x768 screen resolution using Microsoft Internet Explorer 6 or better.